- #Remotepc idrive software will not update verification#
- #Remotepc idrive software will not update code#
Therefore, my biggest suggestion for RemotePC is a support line for Europe or a general 5 day 24 hours a day call line. As an IT provider this is unacceptable and can cause for a loss of clients, this also causes for a company to look into other alternatives to this product. I need a product that's secure, safe, trustworthy. Note: we also use gotomypc to transfer files, but it's very slow. I currently pay through the nose for 3 machine license of 'GoToMyPC' but as our needs have increased we now need more the 3 PCs. The email replies are a lot of time very minimal and sometimes we dont even get a response back for days or at all, we ask support again and get told to wait a few more days and give the team some more time. Do you need to access a computer thats physically far away from you With remote desktop software, you can open files and. We have the occasional need to remote in and control a desktop pc. This has cost us a lot of time and because of this we have not been able to finish the work for a client for nearly a month now.
#Remotepc idrive software will not update code#
In the 'Recovery Code' field, enter the recovery code received while configuring two-factor authentication for your RemotePC account.
#Remotepc idrive software will not update verification#
In the verification code screen that appears, click the link 'I can't access my code'. We have only an hour a day where we can get proper support via phone and even then, we usually end up getting forwarded and told to wait a few business days before an issue can be resolved and that we should check our email through the week. Navigate to RemotePC login screen, enter your username and password, and click 'Login'. The actual support (via email and phone) is poor.
The support for people in the EU region is slim to none, the chat support is great, but they are only 1st line and are not able to perform any actual support actions other than tell you where you can get help, help you with FAQ and check the status on your support tickets. Right-click on any online or in-session computer under 'Always-ON Remote Access' and click 'Clear Credentials'. RemotePC is an attractive and low-cost option for businesses that need remote access software to provide support to employees, and it's a PCMag Editors' Choice winner for professional use.
Your configured computers appear under 'Always-ON Remote Access'. What i currently do not like about RemotePC is the lack of support for people in the EU region and the number of issues we have run into. To clear stored credentials for a computer, Launch the RemotePC application and log in.
0 kommentar(er)
